Frequently Asked Questions

1. What products do you sell?

We offer a wide range of beauty, makeup, skincare, haircare, perfumes, and personal care products. Our collection is carefully selected to provide quality and value to our customers.

2. Are your products original?

Yes, we aim to provide genuine and high-quality products from trusted brands and suppliers.

3. How can I place an order?

You can place your order through our online store. Simply select your desired products, add them to your cart, and complete the checkout process.

4. Do you offer delivery?

Yes, we offer delivery services. Delivery availability and charges may vary depending on your location.

5. How long does delivery take?

Delivery times depend on your location and order details. You will receive the relevant delivery information when placing your order.

6. What payment methods do you accept?

We accept the payment methods available at checkout. Please check the checkout page for the currently available options.

7. Can I return or exchange a product?

Our return and exchange policy depends on the product and condition of the order. Please contact us before returning any item so we can assist you.

8. What if I receive a damaged or incorrect product?

Please contact us as soon as possible after receiving your order. Our team will review the issue and help you with the next steps.

9. Can I cancel my order?

Orders may be cancelled before they are processed or dispatched. Please contact us as soon as possible if you wish to cancel an order.

10. How can I contact Al Waqas Beauty Collection?

You can contact us through our phone number, WhatsApp, email, or social media pages. We’ll be happy to assist you with any questions.