7-Day Return & Refund Policy

At Al Waqas Beauty Collection, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 7 days of receiving your product, subject to the conditions below.

Return Conditions

• The return request must be made within 7 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• Products must be returned in the same condition in which they were received.
• Proof of purchase or order details may be required.
• For hygiene and safety reasons, opened or used cosmetics, skincare, makeup, perfumes, and personal-care products may not be eligible for return unless the item was damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We may request photos or other details to verify the issue and arrange a replacement or refund where applicable.

Refunds

Once your returned product is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be processed using the applicable payment method.

Please note that original delivery charges may be non-refundable, unless the return is due to an error on our part, such as sending an incorrect or damaged product.

How to Request a Return

To request a return or refund, please contact Al Waqas Beauty Collection with your order number and reason for the return. Our team will provide you with the return instructions.

Thank you for shopping with Al Waqas Beauty Collection.